The only way is up for Nantwich woman Emily Bexon after she won Redrow’s Sales Consultant of the Year title for the North West.
Emily won the title for her work on the Woodford Garden Village development in Cheshire.
The awards were held virtually this year and recognise those who excelled in customer facing roles in each of Redrow’s 14 divisions.
Emily’s background of working in the luxury holiday market helped her, she says.
“The holidays were really luxurious, much like the homes that I sell for Redrow at Woodford Garden Village.
“And many of the skills I developed working in travel were transferable to my current role.
“I understand how important it is to listen to customers and really work to the best of my ability to help them purchase their dream home.”
Emily says since she started at Redrow in 2018, she has had her eyes set on winning the title.
“A few of my family members also work in the housebuilding industry.
“So to be able to say I’ve won this award doesn’t just make me proud – my family know how much it means too.”
Awards are worked out on factors such as sales performance against targets, customer feedback and positive achievement of online reservations and Help to Sell transactions.
“I really believe that customers appreciate you being honest with them from the outset.
“By keeping them informed as much as possible they have been able to plan ahead and again look forward to their new home being ready.”
Interim sales director Simon Bennett said: “Emily plays a large part in the success of our flagship development Woodford Garden Village.
“You can see her work is appreciated by the customers and that is truly what matters. Emily is also great with ideas and is an amazing asset to our wider sales team.”