health leaders - Nantwich Health Centre, based at Church View Primary Care Centre

Bosses at Nantwich Health Centre have apologised to patients for ‘technical difficulties’.

But they insist the practice is open for appointments as normal, dismissing rumours on social media that it had to operate an “emergency only” policy last week.

Health chiefs did concede the practice, based at Church View primary care centre on Beam Street, has suffered from ‘technical issues’ on its phone lines.

Several patients had contacted Nantwichnews, and one said the practice had been “emergency only for over a week”.

“They try to fob you off to A & E,” he said.

But a Nantwich Health Centre spokesperson said this had not been the case, and that the centre had suffered from technical issues with phones.

“We apologise for any inconvenience caused to patients as a result of technical difficulties with the health centre telephones.

“The telephones are now in full working order and, for information, the number to call for Nantwich Health Centre is 01270 610181 – during the opening hours of between 8.30am – 6.30pm Monday to Friday.”

One Comment

  1. Technical issues?! What an absolute lie! They told my sister it was emergency only because they had GPs off sick! She demanded to be seen as she was really unwell and was eventually rang back by a receptionist with an appointment time. We’re all encouraged to stay away from A&E unless it’s completely necessary, but it’s no wonder people flood these hospitals if they’re getting that kind of treatment from their own GP. It’s almost like your putting them out by being ill at Nantwich Health Centre. Their service is absolutely shocking and has been for many years. The only ‘technical issues’ with the phone lines are that it’s impossible to ever get through and when somebody finally decides to answer you, they’re fully booked and to try the next day!

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