More than 12,000 in Cheshire East urged to renew tax credits

More than 12,000 people in Cheshire East were today urged to renew their tax credits or risk losing out.

The deadline for claimants to renew the credits with HM Revenue and Customs (HMRC) is July 31.

And latest figures show there are around 12,900 claimants in the Cheshire East authority area.

Tax credits help working families with targeted financial support.

A new advertising campaign has been launched to remind people to renew their tax credits on time.

Claimants to log into GOV.UK to check on the progress of their renewal, be reassured it’s being processed and know when they’ll hear back from HMRC.

People can also use the HMRC App on their smartphone to renew their tax credits, check their tax credits payments schedule, and find out how much they have earned for the year.

Angela MacDonald, director general for customer services at HMRC, said: “We know that our customers lead busy lives, which is why our online services are available day and night.

“Customers can complete their tax credit renewals at a time convenient to them.

“Renewing on time is vital to ensure that their payments don’t stop.”

There are also 12,400 claimants in the Cheshire West and Chester authority area.

Claimants can get help and information on renewing tax credits:

• On GOV.UK at https://www.gov.uk/browse/benefits/tax-credits
• By tweeting @HMRCcustomers or posting on the Facebook page with general queries
• Using HMRC’s App, available on the App Store or Google Play Store
• Using the online forum (click on Tax Credits and You)
• Through HMRC’s webchat help service
• By calling the tax credits helpline: 0345 300 3900