Post Tagged with: "complaints"

Cheshire East Council - Delamere House, Crewe 1 (Google)

Cheshire East spends £200K probing complaints about councillors

By Belinda Ryan, local democracy reporter
Cheshire East Council spent the equivalent of nearly £202,000 in staff time investigating complaints about councillors in 2024/25.

A total of 44 complaints were received by the monitoring officer during the last financial year. Of these, 36 related to town or parish councillors.

December 3, 2025
Cllr Rachel Bailey

Cheshire East’s “upgraded” planning system slammed by councillor

By Belinda Ryan, local democracy reporter
Cheshire East’s “upgraded” planning system has come under fire as one councillor said she’s been inundated with complaints from residents unable to respond to consultations online.

Cllr Rachel Bailey (Audlem) said the number of complaints she’s had from Audlem residents and forwarded to planning officers “isn’t sustainable”.

October 1, 2025
Cheshire East Council pays £106,000 in compensation after complaints

Cheshire East Council pays £106,000 in compensation after complaints

By Belinda Ryan
Cheshire East Council paid out more than £106,000 in compensation to residents last year after 18 complaints were upheld by the local government ombudsman.

This was a whopping 521% increase on 2023/24, where payments totalled £17,125.

June 16, 2025
A500 “surface dressing” apology issued amid flood of complaints

A500 “surface dressing” apology issued amid flood of complaints

EXCLUSIVE
The firm behind surface dressing works on the A500 Shavington Bypass has today apologised after months of complaints from drivers.

Eurovia EST said investigations are continuing and all remedial works would be paid for by contractors.

March 3, 2025
No landlords prosecuted despite 945 complaints to Cheshire East

No landlords prosecuted despite 945 complaints to Cheshire East

By Belinda Ryan, local democracy reporter
Cheshire East Council has not prosecuted a single “rogue” landlord despite receiving nearly 1,000 complaints from tenants in the past five years.

Figures obtained through a Freedom of Information request reveal 945 complaints were made to Cheshire East over the five-year period.

November 30, 2024
Popular Nantwich pub The Leopard to have premises licence reviewed

Popular Nantwich pub The Leopard to have premises licence reviewed

By Belinda Ryan, local democracy reporter
Popular Nantwich pub The Leopard is to have its premises licence reviewed following noise complaints about a covered external dining and drinking area.

Cheshire East’s licensing sub-committee will meet next week to hear complaints from residents regarding noise from the Hunter’s Hideout at The Leopard on London Road.

October 14, 2024
Nantwich pub plan for pergola sparks neighbour complaints

Nantwich pub plan for pergola sparks neighbour complaints

A plan to build a pergola in a pub beer garden in Nantwich has sparked complaints from neighbours.

The owners of the Oddfellows Arms pub on Welsh Row have submitted proposals for the pergola at the rear of the venue.

February 3, 2023
Cheshire East pays out £6,600 after Ombudsman complaints upheld

Cheshire East pays out £6,600 after Ombudsman complaints upheld

By Belinda Ryan, local democracy reporter
Cheshire East Council paid out £6,674 in compensation for five complaints upheld by the Ombudsman between August 1 and November 30.

Cllr David Marren, vice chair of the audit and governance committee, said he thought the council took the matter “far too lightly”.

January 19, 2022
Complaints against CEC planning rise by third amid backlog of cases

Complaints against CEC planning rise by third amid backlog of cases

By Belinda Ryan, local democracy reporter
Complaints against Cheshire East’s planning department have risen by a third as the council battles a backlog of planning applications and staffing shortage.

October 12, 2021
Police step up presence in Stapeley amid reports of drug dealing

Police step up presence in Stapeley amid reports of drug dealing

Police in Nantwich say they are stepping up their presence on an estate in Stapeley amid reports of problems with drug dealing and use.

Some residents on the Pear Tree Field/Cronkinson development say dealing has been going on for weeks “openly” with young men in cars and on bikes.

May 11, 2021
None of more than 20 complaints against CEC councillors investigated, figures show

None of more than 20 complaints against CEC councillors investigated, figures show

By Ethan Davies, local democracy reporter
More than 20 complaints were levelled against Cheshire East councillors last year but none were investigated by officials.

Data from a freedom of information request shows that 23 complaints were made against CEC members in 2019-2020, with none being formally looked into.

January 12, 2021
Missed bin collections by Cheshire East Council rises by more than 5,000

Missed bin collections by Cheshire East Council rises by more than 5,000

The number of missed bin collections by Cheshire East Council has risen by almost 50%, according to latest figures obtained by Nantwich News.

The number of complaints about missed collections logged in 2018-19 reached a staggering 16,346 cases, figures show.

December 16, 2019
Complaints against Cheshire Fire and Rescue fall by more than half

Complaints against Cheshire Fire and Rescue fall by more than half

By Stephen Topping
Complaints made to Cheshire Fire and Rescue Service fell by more than half last year.

Figures revealed by the Cheshire Fire Authority show that the service received 17 complaints in 2017-18, compared to 35 in the previous year.

July 6, 2018