Crewe & Nantwich MP Connor Naismith has slammed Royal Mail today for its “unacceptable” postal service in some parts of Nantwich and Willaston.
And he says he is still waiting for a reply from the communications company more than a month after he first contacted them.
Numerous residents say they have not received post for several weeks – including important appointment letters and bills with deadlines for payment.
Mr Naismith said today: “This matter was first raised in September 2024 yet my constituents continue to experience significant disruptions to their postal service, with no resolution or adequate explanation provided.
“I have received contact from a number of constituents in Willaston who say they are not receiving mail for weeks at a time.
“They are missing important correspondence including hospital appointments, fines with deadlines for payment, and bills among other things.
“This particularly impacts residents who do not have access to the internet.”
Mr Naismith blamed management decisions for “systemic delays”.
He added: “This is not about blaming hard-working postal staff, rather it is clear management decisions are contributing to these systemic delays leaving my constituents without post for extended periods.
“This is unacceptable, particularly as many rely on timely deliveries for matters such as pensions, tax notifications and other critical communications.”
In his letter to Royal Mail CEO Emma Gilthorpe, he has called on Royal Mail chiefs to explain reasons for the delays, what they intend to to about it and a timeline for the “restoration of a reliable postal service” in Nantwich and Willaston.
We approached Royal Mail for a comment and… we are awaiting a reply.
Shame he does not hold the council in the same contempt as the post office, I pay a lot more to the council and still they cannot empty my bin every week.
Naismith is just a poorly educated cry-baby. His party brings in massive cost increases for employers and then he wonders why services get worse when there are too few staff.
Royal Mail has been subject to a 10 million pound fine for breaching the rules on delivery services. It is a pity that the same does apply to Cheshire East Council, the vast amount of money wasted, pot holes costing the road user millions of pounds in repairs. A multi storey car park costing a 11 million of pounds. and the general incompetence of the Unitary Council and many of its elected representatives who fail to hold officers to account. Lets remind the citizens of money wasted on mobile phones, 11 million pounds paid to consultants for HS2 without securing funds from the Central Government, the list goes on.
I suggest our MP analyses the management of Cheshire East Council where he was an elected representative.
Yes we all know about the poor postal service in parts of Nantwich, many of us suffer poor service. However the good old postie does a great job with a smile on their face in all weathers.
It’s in the post!
@JD
lol, you old Tory faithfuls are so funny
14 years of lies and still you criticise the current Govt that has been in power for just 6 months
Mr Naismith should get his and Party in order and maybe then he has credibility to comment
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We approached Royal Mail for a comment and… we are awaiting a reply.
Lol